Leadership Strategy Group Inc.

         Executive Coaching and Consulting                                   


 
 
 

Employee Engagement Practice

 

 
We help organizations build an empowering culture for sustainable leadership in the marketplace through better engagement and leveraging of their employees.
 
As Gallup noted in a recent survey, engaged employees are the key to driving innovation and growth in organizations. “…engaged employees are more productive, profitable, safer, create stronger customer relationships, and stay longer with their company than less engaged employees. Engaged employees work with passion and feel a profound connection to their company. They drive innovation and move the organization forward.”[1]
 
We facilitate increased employee engagement through a range of activities, starting with data gathering through feedback and dialogue and culminating in developing and implementing an employee engagement action plan. 
 
We use a consultative process[2] that empowers employees to give “real” feedback, brainstorm solutions, and align on action plans. Being external consultants, we create a safe, neutral environment for open dialogue. All feedback and recommendations are kept anonymous and confidential. Key steps of our process include:
  • Analyzing the organization’s existing employee feedback, including survey data
  • Development of hypotheses for further exploration
  • Gathering qualitative feedback on hypotheses and opportunities through interviews and focus groups
  • Using structured exercises to facilitate brainstorming of solutions
  • Presenting findings and recommendations developed from themes identified across groups and interviews
  • Facilitating development of an action plan to increase employee engagement.  
  • Coaching leadership team on implementation of action plan
Our clients have achieved important breakthrough results through our process, including: 
  • Identifying need to enhance role clarity and accountability in key division; drove reorganization and new structure.
  • Enhanced alignment, collaboration, and shared goals among leadership team.
  • Improved communication of strategy and critical decisions throughout organization. 
  • Significant improvements in employee satisfaction survey scores. 

How could enhanced focus on employee engagement drive your organization to the next level? 


[1]Gallup Study, “Engaged Employees Inspire Company Innovation”, October 12, 2006, Gallup Management Journal
[2] The methodology deployed by Leadership Strategy Group was developed in conjunction with Corporate Equilibrium.